BUSINESS

Natural language processing (NLP) will be one of the most popular

AI and machine learning trends for 2023. Language-based repetitive processes run smoothly thanks to an innovation in simulated intelligence. The technology eliminates the need to manually type content because it makes use of algorithms that automatically interpret, manipulate, and output language.

Today, businesses benefit from NLP applications like sentiment analysis, language translation, and text extraction. Specialists in both machine learning (ML) and artificial intelligence (AI) are working on approaches to collaboration that are comparable to those of a human because this could help them investigate NLP’s capabilities. Their AI-driven capabilities are being utilized by a variety of industries to enhance a number of functions.

NLP applications are used by financial and banking institutions for customer management and document search. HDFC and ICICI, for instance, employ NLP to effectively engage customers through chatbots. Without having to be physically present, the banking professionals are able to improve their understanding of the customer.

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